Extremely impressed with the level of customer service I received while getting a replacement section for a 9wt rod.
Delivery was fast (especially for Alaska) and the packing was excellent!
Had a problem with the reel seat on my rod. I sent a picture and within hours my replacement section was on its way. I’ve now got a rod in perfect condition.
Not that you will need to use it very often since these rods are high quality, however if you happen to break a rod you will be taken care of. I have never dealt with better customer service.
I caught lots of fish with my new Streem Brook Rod on its maiden trip to Wyoming in May. The price performance of this Rod is terrific! In addition to its great performance, it’s a good looking fly rod. Unfortunately, while wading, I stepped into a hole and fell on the rod breaking the butt section about 5 inches above the cork. I called support at Streem upon my return and left a message. I was surprised at how quickly Camron called me back stepping me through the process for a warranty claim even though it was no fault on the rod’s part. I had my new Rod section in 2 days and I’m on the eastern end of the country. Before retiring, I owned my own sales and service company. The service standard that Streem and Camron are setting is beyond comparable. I wish them great success!
Great warranty and outstanding rod. Love it!