I had broken a rod tip and warranty was fast and easy. Unfortunately the first tip was lost in shipping but streem immediately sent me a new tip as soon as they knew about the issue. Great customer service.
I got my first streem rod back when they started their Kickstarter, fantastic rods even better warranty/costumer service. I’ve broken one rod about 4-6 times, dogs leg gets tangled in the line and runs off, closed in a car door, casting in a boat and rods collide. No matter what they have replaced it, and fast. Take a photo, tell them the section and then what happened. Then 3-5 days later new section! Unbelievable company, broke my big company rod the same day and am not getting it back for 8-12 weeks... streem all the way
Very easy process with quick response, thank you
A quick response and a quality product. Very satisfied.
Awesome service and a awesome rod.. Took care of problem. In a timely manner and with a smile on there face. Would buy again from them.