Frequently Asked Questions
We love to fish and know you do too. We know the difficulty and hassle of submitting a warranty claim to some of our other competitors. One of the biggest reasons why Streem exists was not only to build amazing quality products for a great price but to back it with the best warranty in the fly-fishing Industry. There is no catch to our Lifetime Warranty. We want you to have full confidence that if you do break your rod, you don’t have to worry. Our goal is to provide you with top notch service and getting you back on the river fishing as soon as possible. Visit our Lifetime Warranty Page for all the details.
Yes! You have 15 days from the time you receive your fly rod to test out the rod and make sure it feels right to you. We understand not being able to pick up the rod and give it a "wiggle" before purchasing the rod can be a challenge. So we have a 15 day, no questions asked, return policy to make sure it fits your style. Visit our 15-day Risk Free Rod Test page for all the details.
Rods/Reels/Line – All in stock rods, reels, & line will be shipped same day if purchased before the cutoff time of 3 pm MST. Any orders received after this time will be sent out next day. We use priority shipping which typically has a 2-3 day delivery time.
Apparel - Most of our Apparel (T-shirts, long sleeve, sweatshirts) is custom made when you order from our store. Please allow 2-4 days for the apparel to go through the printing process. Once the apparel has been printed, allow another 2-4 days for shipping. If you have not received your apparel within 8 days please contact us.
Hats - All in stock hats will be shipped same day if purchased before the cutoff time of 3 pm MST. Any hat orders received after this time will be sent out next day. We use priority shipping which typically has a 2-3 day delivery time.
We do offer licensed guides discounts. Please email email@example.com to inquire more details and ask about our guide discount program.
We are always looking for avid fly fisherman to join our Ambassador team! You can apply to become a Streem Pro ambassador by emailing firstname.lastname@example.org and letting us know you would be interested in becoming an ambassador. We will then send the application for you to fill out.